At Joysparc™, your trust matters to us. We care deeply about how your personal information is collected, used, and protected, and we are committed to handling it with care, responsibility, and transparency.

This Privacy Policy explains what information we collect, how we use it, how we keep it secure, and the choices you have regarding your personal information.

By visiting or using www.joysparc.com, you agree to the practices described in this Privacy Policy.

1. WHAT WE COLLECT

When you interact with us—whether browsing, placing an order, creating an account, or signing up for updates—we may collect:

• Your name, email address, phone number, billing and delivery address

• Order details, purchase history, and preferences

• Payment details (processed securely through trusted payment partners—we do not store your card or banking information)

• Communication details when you contact customer support

• Website usage information through cookies to improve your browsing experience

We may also receive limited information from trusted third-party partners where necessary to improve your shopping experience.

2. HOW WE USE YOUR INFORMATION

Your information helps us:

• Process and deliver your orders smoothly

• Manage returns, exchanges, and customer support

• Keep you informed about your orders and delivery updates

• Send you occasional updates about new launches, offers, and Joysparc™ collections

• Personalise your shopping experience based on your preferences

• Improve our website, services, and customer experience

If you no longer wish to receive promotional emails, you may unsubscribe at any time by writing to us.

3. SHARING OF INFORMATION

We respect your privacy. Your personal information is never sold, rented, or traded.

Some information may be shared only with carefully selected and trusted partners such as:

• Payment gateway providers

• Delivery and logistics partners

• Website and technology service providers

• Customer support and communication platforms

• Marketing and analytics partners

This is only to the extent necessary for order fulfilment, customer support, website improvement, or legal compliance.

We may also allow trusted third-party tools to collect limited anonymous browsing behaviour such as clicks, mouse movements, scroll activity, page visits, and general website interactions to help improve your shopping experience.

4. COOKIES

We use cookies to make your browsing smoother, faster, and more personalised.

Cookies help us remember your preferences, understand what you enjoy shopping for, and improve website performance.

You can choose to manage, disable, or delete cookies at any time through your browser settings. However, disabling cookies may affect certain website features.

5. KEEPING YOUR INFORMATION SAFE

We take the security of your personal information seriously and use standard security practices and secure technology to help protect it.

All payment transactions on www.joysparc.com are processed through secure and encrypted payment systems managed by trusted partners. Joysparc™ does not store your credit card, debit card, or banking details.

We are committed to protecting your information from fraud, misuse, and unauthorised access.

However, while we take every reasonable precaution, no method of online transmission or electronic storage can be guaranteed to be 100% secure. By using our website, you acknowledge that sharing information online carries some level of risk.

6. YOUR CHOICES

You may choose not to provide certain personal information, although this may limit your ability to place orders or use certain features of our website.

You may also request to:

• Access your personal information

• Update or correct your details

• Delete your information from our records

• Unsubscribe from promotional emails and marketing communication

If you no longer wish to receive updates from Joysparc™, simply write to us at joysparc@gmail.com with “UNSUBSCRIBE” in the subject line.

For any privacy-related questions, you may contact us at the same email address and we will be happy to assist.

7. CHILDREN’S PRIVACY

Joysparc™ does not knowingly collect personal information from individuals under the age of 18 without parental or guardian consent.

If you are under 18, you may use www.joysparc.com only with the involvement and supervision of a parent or legal guardian.

If you believe that a child has shared personal information with us without proper consent, please contact us so we can take the necessary steps.

8. POLICY UPDATES

As Joysparc™ grows, this Privacy Policy may be updated from time to time.

Any changes will be posted on this page along with the revised “Last Updated” date.

Your continued use of the website after such changes will be considered your acceptance of the updated policy.

9. CONTACT US

If you have any questions, concerns, or requests regarding your privacy or how your information is used, please reach out to us at:

Email: joysparc@gmail.com

We’re always happy to help.

Last Updated: April 2026